Category: Food & Drink
Developer: Schlotzsky's
Verified App 
Unlock exclusive discounts! Earn points with every purchase! Access special menu items! Receive birthday rewards! Stay updated on promotions! 
Limited redemption options Complicated points system App performance issues Infrequent rewards updates Lack of exclusive offers 
Google Play 
App Store 
App was working great for a couple months. Now I just get an error message saying I have missing account information and need to update it before I can do anything else. When I click on the Update button (because there's no other option) it shows all my info filled in. There's nothing missing. Now I have some money on a gift card I can't access. Seriously?!?!
it's cheaper to buy at the store as the app charges extra fees. It also frequently fails to submit the order as the time slot is no longer available when you chose "asap" as when to make it. Bad app with a bad payment model. Just use the drive thru speaker. it's a better experience. Update: eight months later, still the same trashy application. do better.
Schlotzkys has great food, this app is terrible. I think I'd sooner bet on winning the lottery than this app actually functioning enough to so much as even show me my QR code to scan inside. No hyperbole, at least 80% of the time I've tried to use this app, it is totally non-functional for trying to place an order online, much less to even see my rewards points or offers. It's incredibly annoying to try to use it when it even works, with how often it prevents ordering certain drinks.
This app rarely works! I have placed orders to find out the store never received the order, and I have never been able to use my rewards. This app is very buggy and inconsistent! Specials that are not available. App says my Google pay is not working, then the credit card is denied. TERRIBLE! Months later and this garbage app still never works! The employee at the store said that I probably ordered too late in the evening. I ordered @ 6:00pm TERRIBLE TERRIBLE TERRIBLE 😢
This app is broken. I lost over 1400 points on their app, and when I reached out to them, they said the points were expired because I had used them in 365 days. When I provided proof in the form of receipts of my orders being less than that, they never responded.New points also don't seem to be being added to my account.
Review Source: Google Play store public user reviews.
You can reach Schlotzsky's customer service by calling their support number found on their website or through the app's help section.
Open the app and tap on the 'Log In' button. Enter your registered email and password to access your account.
Yes, you may need to activate your account via a confirmation email sent after registration. Follow the link in the email to complete activation.
The customer number for the Rewards Program is typically provided in the app or on your receipt. Check the app for specific details.
Bugs fixes and experience improvements
