Category: Food & Drink
Developer: OpenTable
Verified App 
OpenTable is a popular app that allows users to make restaurant reservations. The app has a wide selection of restaurants to choose from and makes booking a reservation easy. Users can search for restaurants by location, cuisine, or price range. Once a user has found a restaurant they're interested in, they can view the menu, read reviews, and see photos. They can then book a reservation for a specific date and time.
Features & Highlights
OpenTable has become an indispensable tool for dining enthusiasts and casual eaters alike. Its robust features not only simplify the reservation process but also enhance the overall dining experience. Here are some of the standout highlights:
Real Experience Using OpenTable
Application Scenarios
As someone who loves exploring new culinary experiences, OpenTable has become my go-to app for securing reservations. Whether it’s a casual weeknight dinner with friends or a special celebration, I find myself reaching for OpenTable more often than not. One memorable occasion was when I decided to treat my parents to an anniversary dinner. I used the app to find an elegant restaurant with a great ambiance and booked a table right from my phone. It made the planning process effortless and allowed me to focus on enjoying the evening with my family.
User Experience
The user interface of OpenTable is sleek and intuitive, making navigation a breeze. Upon opening the app, I’m greeted with a search bar where I can easily enter my desired location or restaurant name. The workflow for making a reservation is straightforward—select the date, time, and party size, and voilà! I can also filter search results based on cuisine, price range, and rating, which has helped me discover delightful hidden gems. The performance of the app is impressive; it rarely crashes and loads quickly, ensuring that I can make reservations on-the-go, even when I’m short on time. Overall, my experience with OpenTable has been overwhelmingly positive, combining functionality with an enjoyable user experience.
Pricing
OpenTable is free to download and use, which is a significant advantage compared to other reservation platforms that may charge fees. While the app itself doesn’t have any hidden costs, dining at the restaurants I reserve at obviously comes with the usual menu prices. The value I receive from the rewards program, where I earn points towards future meals, adds an extra incentive to use the app regularly.
Updates & Support
OpenTable frequently updates its app to enhance user experience and introduce new features. The customer support is commendable; I once had a minor issue with a reservation, and the support team responded promptly and resolved my concern. Their responsiveness and willingness to assist have solidified my trust in the platform, making it a dependable choice for dining out.
Security & Privacy Review
Security and privacy are paramount for American users when it comes to using mobile applications like OpenTable. The app is available on reputable platforms like the App Store and Google Play, ensuring that it has undergone necessary security checks. When registering for OpenTable, users are required to provide personal information such as name, email, and phone number. However, the app assures users that their data is protected and not shared with third parties without consent.
Regarding ads and tracking behavior, OpenTable does utilize cookies and tracking technologies to improve user experience and personalize recommendations. While this is common in many apps, it’s essential for users to be aware and manage their privacy settings according to their comfort level. Overall, OpenTable takes reasonable measures to safeguard user privacy while delivering a tailored dining experience.
Convenient online reservations anytime, anywhere. Discover new restaurants tailored to your tastes. Access exclusive deals and special offers easily. User-friendly interface for quick and efficient booking. Manage reservations seamlessly through the app. 
High service fees for restaurants Limited availability in smaller markets User reviews can be unreliable App interface can be confusing 
Convenient, easy to use. I would like to see more filtering options for special offerings like a brunch buffet, etc. It would be great to have flash reservations for the same night if a restaurant has a surprise opening. I tend to work a lot and with unexpected hours so "planning ahead" isn't generally an option for me when it comes to date nights, etc.
Dont bother setting a notification for a place you would like to make a reservation. You will get endless notifications telling you something is available and then when you click it, dang you just missed it. Literally worthless...also, dont trust the reviews on this platform, they are not even close to being accurate. This app use to be my go-to, but they lost their way a while ago and its much easier and a better experience to just call the restaurant to make reservations...old school.
Open Table is quick and easy to use, with calendar and time features clear and user-friendly. My only slight issue is that the window for arriving for your reservation is exactly 15 minutes. Once when I was running late, Open Table assumed I was a no-show when in fact I had arrived after calling to say I would be late and enjoyed the meal. Open Table stated that if it happened again, they would require a photo of my guest check to confirm I had actually kept the reservation!
The app allows you to set alerts for availability when your favorite place is bookwd up. I have receivwd dozens of these alerts when seating became available. NOT ONCE HAVE I GOTTEN THE NEWLY OPENED SEATS, EVEN WHEN CLICKING ON THE NOTIFICATION WITHIN SECONDS OF IT POPPING UP. The only thing I can imagine is that delivery of notifications is so slow that they arrive after those seats have been claimed by others. I have been after seats in one venue on any of FOUR nights, for the last 8 weeks.
I love this app! I don't enjoy waiting for a table, calling a restaurant to find out how long a wait is and I am way too busy to remember to call to make a reservation. This app takes all the guess work out of where and when to go eat a meal. I especially like the atmosphere and price categories so that you can filter out places that aren't what you're looking for. This app is super useful 👍
Review Source: Google Play store public user reviews.
Yes, OpenTable collects personal data such as your name, email address, and reservation history to enhance user experience and improve services.
OpenTable does not typically offer a free trial, but the app itself is free to download and use for making reservations. Some premium features may be available for a fee.
Yes, OpenTable requires an internet connection to access its services, as it relies on real-time data for restaurant availability and reservations.
You can contact OpenTable support through their website or app by accessing the help section, where you can submit inquiries or feedback through a contact form or live chat option.
You can manage or cancel your OpenTable subscription by navigating to your account settings within the app or website, where you will find options for subscription management.
Yes, navigate to "My Reservations," select the reservation, and choose "Edit" to change details.
You can contact OpenTable customer service through their help center on the app or website, or call their support number available on the contact page.
To delete your account, contact OpenTable customer service through the app or website and request account deletion.
Open the app, go to "My Profile," and tap on "Reservations" to view your history.
To log in, open the app, tap on "Log In," enter your email and password, then tap "Log In."
Google Play 
App Store 
