You are going to be redirected to the official website to finish the download when you click these buttons above.
There are no specific age restrictions for using the Mobile Passport app. However, children and minors will need to have their own profiles set up within the app, as each individual must complete their customs declaration separately. Parents or guardians can assist younger travelers with the process.
Once submitted through the Mobile Passport app, you cannot modify or cancel your customs declaration. However, you can create a new declaration if necessary. Always double-check your information before submitting to ensure accuracy.
Yes, the Mobile Passport app allows you to create profiles for family members traveling with you. You can add their passport information and complete the customs declaration for the group, making the process more efficient for families or groups traveling together.
No, the Mobile Passport app is specifically designed for travelers entering the United States. It cannot be used for customs processing in other countries. Each country has its own customs and immigration procedures that must be followed.
Yes, travelers who have a Global Entry card can still use the Mobile Passport app. However, they may find that using their Global Entry card at dedicated kiosks may be a faster option for processing through customs and immigration.
You can contact Customer Service through the app’s Help section or visit the Airside website for additional support options.
After registering, check your email for an activation link, and click it to complete the process.
Open the app, enter your registered email and password, then tap ‘Log In’ to access your account.
Yes, you need to activate your account after downloading the app by following the provided instructions upon registration.
Mobile Passport does not have a specific customer number; support is primarily provided through the app and website.